Privacy Policy
Your privacy is our priority. This policy outlines how RepayWizard collects, protects, and handles your personal and financial information.
Last Updated: February 24, 20261. Introduction
RepayWizard ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website or use our debt settlement services. By using our platform, you agree to the practices described in this policy.
Your trust is fundamental to our service delivery. We implement industry-standard security measures and transparent data practices to safeguard your personal and financial information throughout your settlement journey.
2. Data We Collect
To provide effective debt settlement services, we collect several types of information:
Personal Identity
Name, date of birth, PAN card details, Aadhaar information, and contact details.
Financial Data
Loan account numbers, outstanding balances, creditor names, income proofs, and bank statements.
3. How We Use Your Data
We use the information we collect for the following purposes:
- To evaluate your debt situation and provide a "Debt Estimate."
- To negotiate with your creditors on your behalf.
- To communicate with you regarding your settlement progress.
- To comply with legal obligations and prevent fraud.
- To improve our website functionality and user experience.
- To personalize your experience and deliver targeted settlement solutions.
5. Data Security
Enterprise-Grade Protection
We implement industry-standard security measures, including SSL encryption and secure firewalls, to protect your data from unauthorized access, alteration, or disclosure. Our internal protocols ensure that only authorized personnel have access to your sensitive financial files.
SSL/TLS encryption for all data in transit
Secure firewalls and intrusion detection systems
Role-based access control for sensitive financial files
Regular security audits and penetration testing
Secure data storage with encryption at rest
Compliance with industry security standards (ISO 27001, NIST guidelines)
7. Your Legal Rights
Under Indian data protection laws and international privacy frameworks, you have the following rights:
- The right to access and receive a copy of your personal data.
- The right to request correction of inaccurate data.
- The right to withdraw consent for data processing at any time.
- The right to request deletion of your data (subject to legal retention obligations).
- The right to lodge a complaint with the appropriate data protection authority.
- The right to data portability in a structured, machine-readable format.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Data related to settled cases is generally retained for a minimum of 7 years as per regulatory requirements. You may request deletion of specific data categories after case closure, subject to compliance and audit obligations.
9. Third-Party Links
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before sharing personal information.
When you click external links, you leave our secure platform. Always ensure you verify the legitimacy of third-party sites before entering sensitive information.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will promptly delete such data.
If a parent or guardian believes their child has submitted information to our platform, please contact us immediately for data removal.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors.
Significant updates will be communicated via email or prominently displayed on our website. Continued use of our platform after updates indicates your acceptance of the revised policy.
12. Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or need to report a privacy concern, please contact us:
privacy@debtrelief.com or service@debtrelief.com
Phone
+91-123-456-7890
Mailing Address
RepayWizard Privacy Team, [Your Office Address], India
Data Protection Officer
dpo@debtrelief.com
Your Data, Your Control
You have the right to access, correct, or delete your personal information at any time by contacting us.
Privacy Questions?
Reach out to our Privacy Team at any time. We're here to clarify your concerns.